Telephone Calls - All patients are encouraged to call with questions of concern. Please be mindful that it would be impractical for the physician to personally answer each call. The staff has been trained to handle many of your questions. They will relay your information to the physician and have your call returned during call back hours. After routine office hours, your calls will be forwarded by the answering service and will be answered at the earliest opportunity.

Fees & Payments - We make every effort to minimize the cost of your health care, while maintaining the highest of quality care standards. If you have any questions, we encourage you to discuss them with us. Payment is expected at the time services are rendered. There may be additional charges for lab work, injections and other evaluations based on your insurance coverage.

$15.00 Service Charge may be added to account balances that are sent to collections.

$20.00 Service Charge may be added to account balances for any returned check. - PER OCCURRENCE

There is a $10.00 administrative fee for all CO-PAYS that must be invoiced. Please pay your CO-PAY at the time of your visit.

If you have questions about your bill contact our billing department via email at billing@pcgma.com or by phone at (518) 828 - 5316.

Insurance -The responsibility of payment is a direct obligation of the patient. Please remember that insurance is a method of reimbursement for medical costs, not a substitute. Some insurance companies pay fixed allowances and others pay a percentage of the charge. It is your responsibility to pay any deductible/copay amount, or any balance not paid by your insurance company.

If your insurance company sends a check to you for a service provided by our office, it was done so by mistake. Your submitting the check to our office at your earliest opportunity allows us to minimize the administrative costs of your health care.

Primary Office Choice - To provide efficiency and stability with your care we ask that you choose ONE preferred office for regular visits. If an emergency develops we will provide service at any office location.

*Your records will be kept at the primary office you choose.*

Office Visit Tips - In order to provide the best possible patient care, it is necessary to monitor not only your blood pressure, but also the number and types of drugs that you are taking on a regular basis.

Please remember to bring your medications with you to your appointment. The nurse or doctor will check the medications and update the record in your chart.

If you are regularly taking non-prescription drugs or supplements, it is a good idea to share that information with your doctor. It is advisable that all medicine bottles are brought to each visit for accurate medication updates.

It is advisable that all medications are written on an index card and kept with your drivers license and auto registration at all times. This can be life saving in an emergency.